This website is owned and operated by Avance Globaltech Consultancy Private Limited, ("we", "our", or "us" or the "Company"). We understand and value your privacy. We want to make your experience online satisfying and safe.
This privacy policy (the "Policy") governs information you provide to us or we learn from your use of this website (the "Site") and constitutes a legal agreement between you, as the user of the Site, and the Company, as the owner of the Site. The Policy will also tell you how we may collect, use, and in some instances share this information. Our policies do not apply to third-party websites that are connected via links to our Site and may differ from other service offerings and you should carefully review the terms of service and this privacy notice before using these services.
Collected Information
In general, you can visit the Site without telling us whom you are or revealing any personally identifiable information about yourself. By providing your Personal Information to us, you explicitly agree to our collection and use of such information as described in this Policy.
If you choose to register and are 18 years of age or older, we will collect and process such information from you, including but not limited to the below mentioned (“Personal Information”):
I. Information that you provide to us by filling in forms. This includes contact information such as name, email address, mailing address, phone number, financial information, if any, unique identifiers such as preferences information such as favourites lists, and transaction history.
II. Information that you provide when you write directly to us (including by e-mail).
III. Information that you provide to us by writing on our blogs;
IV. Information relating to logs is automatically reported by your browser each time you access our Site. When you use the Site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, referring/ exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. We use this information, which does not identify users, to analyse trends and to gather demographic information about the user base as a whole. We do not link this automatically-collected data to personally identifiable information.
We may collect information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies help us improve our Site and deliver a better and more personalized service. Cookies enable Us:
i. To estimate Our users’ usage size and pattern;
ii. To store information about your preferences, and allow us to customize our Site according to your interests;
iii. To speed up your searches;
iv. recognize you when you return to our Site.
Usage of Collected Information
We use the information we collect for the following purposes, including:
a. To provide, personalise, maintain and improve our products and services, such as to enable support and other services, enable features to personalise your Avance Globaltech account;
b. To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services
To administer and enhance the security of our Avance Globaltech Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
c. To provide you with information about services we consider similar to those that you are already using, have enquired about, or may interest you such as promotional offers. If you are a registered user, we will contact you by electronic means (e-mail or push notifications or SMS or telephone) with information about these services
d. To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries
e. To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns
f. To allow you to participate in interactive features of our Services if any; or
g. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
h. To remind you of completing payments to obtain course access and remind you about class timings or class reschedule or class cancellations if any
We may combine the information that we receive from third parties with the information you give to us and the information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation.
We analyse the log files of our Avance Globaltech Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base as a whole.
Cookies and Other Tracking Technologies
Avance Globaltech and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and recognize you across different Services and devices.
The types of cookies used by “Avance Globaltech” include
• Essential Cookies: These cookies are essential for the basic functionalities offered by the Site and Service(s). These classes of cookies help in keeping a user logged in to the Service(s) and remember relevant information when they return to the Service(s).
• Insight Cookies: These are used for tracking the user activities within the Service(s), which in turn helps us in improving your user experience.
• Marketing Cookies: These are used for providing you with customized and interest-based ads based on your browsing behavior and other similar activities on our Websites.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Links to Third Party Sites
Our Site may, from time to time, contain links to and from the websites of our affiliated merchants, partner networks, affiliates and other third parties. The inclusion of a link does not imply any endorsement by us of the third party website, the website's provider, or the information on the third party website. If you follow a link to any of these websites, please note that these websites may be governed by their own privacy policies and we disclaim all responsibility or liability with respect to these policies or the websites. Please check these policies and the terms of the websites before you submit any information to these websites.
Log Files
We maintain log files of the traffic that visits our Site. We do not link any information gathered in these log files to Personal Information. Log files are used to manage traffic loads and information technology requirements for providing reliable service. Information collected includes IP addresses and browser types.
Security
All information you provide to us is stored on our secure servers. As a registered user with an account and a password, you are responsible for keeping your password confidential. We take commercially reasonable safeguards to protect and preserve the integrity and security of your Personal Information submitted to us, both during transmission and once we receive it against loss, theft, unauthorised access, disclosure, reproduction, use or amendment. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your Personal Information, we assume no liability for any disclosure of information due to errors in transmission, unauthorised third party access or other acts of third parties, or acts or omissions beyond our reasonable control and you agree that you will not hold us responsible for any breach of security unless such breach has been caused as a direct result of our gross negligence or wilful default.. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this Site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site. We may post a notice on our Site if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
RESIDENT OF THE EUROPEAN UNION
From the 25th of May, 2022, the processing of Personal Information of ‘users based in the European Union (“EU”) is subject to the EU General Data Protection Regulation (“GDPR”). This section provides information as relates to EU users' rights, and our responsibilities, under this regulation.
1. DATA TRANSFERS
Company is headquartered in the India, and we have operations, entities, and service providers in the Information and throughout the world. As such, we and our service providers may transfer your Personal Information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your Personal Information receives an adequate level of protection in the jurisdictions in which we process it. If you are in the EU, we provide adequate protection for the transfer of Personal Information to countries outside of the EU through a series of intercompany agreements based on the standard contractual clauses authorized under EU law. You are entitled to obtain a copy of these agreements by contacting us as described below.
1. CORRECTION, REMOVAL OR EXPORT OF PERSONAL INFORMATION
Avance Globaltech acknowledges that you have the right to access, edit and delete your personal information at any time. Upon request, we will provide you with reasonable access to the personal information we collect about you. You also have the right to withdraw your consent granted for collection of personal information by issuing a written request for data erasure which will be followed by the Company in conformity with the applicable privacy laws. You will have the opportunity to correct, update, modify or delete this information or withdraw your consent as follows:-
• If you have independently signed up with Avance Globaltech.
You may access, update or export your Personal Information included in your online Avance Globaltech account at any time by logging into your account and going to your profile or by
• If you are using an enterprise-provided account (Avance Globaltech Authorised Training Partner or your Employer)
Exceptions in Deletion: If you request access to your personal information and discover that that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers or backup systems
Exception in Data Portability: There may be limits to the amount of information we can practically provide. For example, we may limit an individual’s access to personal information where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy or where doing so would violate others’ rights.
Exception in Data Correction: Even after updates to your Personal Information, we may maintain and store older versions of such information within our databases, access logs and other records in order to comply with other routine data audits.
2. OBJECTIONS AND COMPLAINTS
• Users from and in the EU have the right to object to our processing of Personal Information.
• Users in the EU also have the right to file a complaint relating to our handling of your Personal Information.
To file a complaint or objection, please raise a ticket from your Avance Globaltech Log in.
3. BASIS OF PROCESSING
When we process your Personal Information, we will only do so in the following situations:
• We need to use your Personal Information to perform our responsibilities in relation to Services provided to you.
• We have a legitimate interest in processing your Personal Information. For example, we have a legitimate interest in processing your Personal Information to provide, secure, and improve our Services, in communicating with you about changes to our Services, and in informing you about new services or products.
• The processing is necessary to fulfil Company's legal obligations. Company is subject to legal requirements in the jurisdictions in which it operates that require us to collect, process, disclose and retain your Personal Information. Company may also share information with law enforcement, or requests by third parties pursuant to legal processes.
4. SECURITY
We are well placed to meet the security requirements of the GDPR. Our services are backed by robust, state-of-the-art technical and organizational safeguards, dedicated security and privacy teams.
5. TRANSFER OF PERSONAL INFORMATION TO THIRD COUNTRIES
We will ensure that transfer of Personal Information of users of the EU shall only take place where the EU Commission has decided that the third country, a territory or one or more specified sectors within that third country, or the international organisation in question ensures an adequate level of protection. Albeit, it shall be done without any specific authorization.
Legal Disclaimer
We reserve the right to disclose your Personal Information as required by law and when we believe that disclosure doing so in the Company's interest to protect its property or other legal rights or the rights or property of others.
Governing Law and Dispute Resolution
This Policy shall be governed by and construed in accordance with the laws of the Republic of India. Subject to arbitration, the courts at Delhi shall have exclusive jurisdiction in relation to any disputes arising out of or in connection with this Policy.
If any dispute arises between the Company and You in connection with or arising out of the validity, interpretation, implementation or alleged breach of any provision of the Policy, such dispute shall be referred to arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996 for the time being in force. Arbitration shall be conducted by one (1) arbitrator mutually appointed by the Company and You. The seat of arbitration shall be New Delhi, Delhi. The language of the arbitration proceedings and of all written decisions and correspondence relating to the arbitration shall be English.
International Users
This Site is operated in India. If you are visiting from other regions with laws governing data collection and use that may differ from Indian law, please note that you are transferring your personal data to India, which does not have the same data protection laws and by providing your personal data you consent to:
• The use of your personal data for the uses identified above in accordance with this Privacy Policy; and
• The transfer of your personal data to India as indicated above.
The Company is also not making any representation that the content contained on the Product is appropriate or to be used or accessed outside of the Republic of India and your use or access of the Site from outside the Republic of India, is at your own risk and you are responsible for compliance with the laws of such jurisdiction.
Merger, Sale or Insolvency
If the Company should ever file for bankruptcy or have its assets sold to or merge with another entity, information the Company receives from you from this Site is a Company asset that may be transferred in connection with these types of corporate events.
Change in this Privacy Policy
We may occasionally update this Privacy Policy. When we do, we will also revise the "last updated" date on the Privacy Policy. For changes to this Privacy Policy that may be materially less restrictive on our use or disclosure of personal information you have provided to us, we will attempt to obtain your consent before implementing the change. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of this Site constitutes your agreement to this Privacy Policy and any updates.
Contact Us
If you have questions or concerns regarding this Policy, please contact us either by raising a support ticket from your Avance Globaltech Log in or by contacting us on our support phone number.
Address:-
Avance Globaltech Consultancy Pvt Ltd
C-54,2nd Floor, Sector-2, Nida 201301, India
If you have a grievance regarding our services, please reach out to [email protected]